We strive to provide you with a seamless and enjoyable shopping experience, including reliable and efficient shipping services. Here's everything you need to know about our shipping information and returns policies:

SHIPPING

Where we ship

• We ship everywhere in India.

Shipping carrier

• Karigari ships most India orders via the best available shipping partner.
• We currently do not ship internationally.
• The tracking details and carrier information associated with your order will be provided in your shipment confirmation email.

Shipping rates

• Karigari does not charge any extra amount for shipping. It is free.

Shipping time

• Shipping times will vary depending on whether the item is made-to-order or in our warehouse. The expected shipping date for each item is available under the Shipping tab on the product page. 
• A tracking number with delivery details will be emailed to you when your order ships.  
• Items that are made-to-order or customised will be commissioned by you when you place your order, and therefore will take longer to produce and ship (Typically between 1 to 4 weeks) 
• Further information on the order status can be provided by our customer care upon request. 

Taxes and custom duties for Indian customers

• Product Prices displayed are inclusive of all taxes and duties.

How much will I be charged for shipping?

• Shipping within India is free.

Are there any additional shipping fees?

• Yes, in certain cases there could be additional shipping and handling fees if the product is excessively voluminous or heavy or if it needs special care while transportation.       

May I request and estimate on transportation costs?

• Yes! If you require a transportation quote, you will need to provide your Address and Zip Code to our team via email on care@shopkarigari.com.
• We aim to get back to you with an estimate in 2-3 working business days

Important information

• Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation.
• Made-to-order products may be slightly different from each other because of the nature of handcrafted artistry.
• Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
• We are unable to redirect orders once items have been dispatched.

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RETURNS

For smooth reverse pickups, it's crucial to retain the original packaging in its intact condition. Returns will only be accepted if the packaging is maintained in its original state along with a video of the unboxing of the product.

All sales at Karigari and www.shopkarigari.com are final. 

We're thrilled to be your destination for exquisite home decor pieces. To ensure your shopping journey is as smooth as possible, we'd like to share our return and exchange policy with you.

Dedication to Quality

Each item at Karigari is handpicked to grace your living spaces with elegance. Our commitment to delivering only the finest pieces means that returns and exchanges are not the norm. We're dedicated to helping you make the right choices the first time around.

Exceptional Quality Control

Our stringent quality control measures are in place to ensure you receive products that meet our high standards. However, we understand that accidents can happen during transit, leading to damaged items. In such cases, we're here to make things right.

Damaged Items

Should you receive a damaged product, kindly send us an email at care@shopkarigari.com within 72 hours of receiving your order. Please include an unboxing video of the product, along with your order details. Our team will swiftly assess the situation and work towards a solution.

Our Pledge to Perfection

At Karigari, we take pride in delivering flawless items. In the unlikely event that your order arrives damaged, rest assured that we'll take prompt action to rectify the situation. Your contentment is our top priority.

Stay Connected

For any inquiries, clarifications, or support, we're here to assist you. Reach out to us at care@shopkarigari.com, and our team will respond to your query in a timely manner.

All accepted returns will be given an exchange or the amount will be refunded to your original payment source in 10-15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The costs of return shipping are to be borne by the purchaser. Only couriers are accepted, no in-hand or in-person returns are accepted.

Refunds are ONLY processed based on fulfilment errors, such as incorrectly shipped, damaged or missing items.

P.S: Incase of a fulfilment error please inform us within 72 hours of delivery.